Shipping Policy

Thank you for shopping with Pro MedSpa Source. We're dedicated to ensuring your order arrives promptly and in excellent condition. Below you'll find everything you need to know about our shipping process:

Shipping Fees
We proudly offer free shipping within the United States on all orders.

Order Cut-Off Time
Orders placed by 6:00 PM EST (Monday–Friday) will begin processing the same business day.

Processing & Delivery Times

Processing Time: Orders are typically handled within 1–2 business days.
Delivery Time: Most shipments arrive within 4–7 business days from the dispatch date.

Shipping Method
We partner with professional freight carriers for larger equipment deliveries. These items are typically transported via 18-wheeler trucks. If your order requires freight shipping, our team will reach out to schedule a curbside delivery appointment, so please ensure your phone number at checkout is accurate.

Order Confirmation & Tracking
Once your order is placed, you’ll receive a confirmation email verifying the order details and successful payment. As soon as your order ships, we’ll email you a tracking link to monitor its journey.

Address Changes
Need to update your delivery address? Contact us within 24 hours of placing your order and we’ll make the necessary changes, provided the order hasn’t shipped.

Order Cancellations
Changed your mind? You can cancel your order before it ships for a full refund. If your order has already been dispatched, please refer to our Refund Policy for next steps.

Damaged or Incorrect Orders
Please inspect your items upon delivery. If anything arrives damaged, defective, or incorrect, get in touch with us immediately. We’ll assess the issue and arrange a solution—whether it’s a replacement or a return—with return shipping covered by us if necessary.

Need Help?
We’re here to assist you with any shipping-related concerns.

Contact Information:
Pro MedSpa Source
Phone: 000-000-0000
Email: support@promedspasource.com
Address: (INSERT BUSINESS ADDRESS)